The Medical Center of the Presidential Administration of the Republic of Kazakhstan has launched a unified medical situational call center providing 24/7 support for inquiries from patients and partners. The service is available through a single short number - 7071.
Anyone seeking information about the medical services of the Medical Center Hospital or the National Hospital may now contact the call center by dialing 7071.
The operators provide information on admission procedures, specialist schedules, appointment bookings, diagnostics, and other available services. Requests are also promptly routed to the relevant departments to ensure faster processing of inquiries.
The new call center is integrated with the reception desk, the official website, messaging platforms, chatbots, dispatch services, and the emergency assistance system.
As part of the service’s development, further functionality expansion is planned, including options for remote medical consultations and the use of videoconferencing (telemedicine).
